Frequently Asked Questions

Dotbooker is a versatile, SaaS-based reservation system designed explicitly to deal with multiple service-oriented businesses. It streamlines scheduling, customer and employee management, payments, and marketing, making it an essential tool for businesses in the wellness sector and beyond.

Dotbooker is ideal for salons, beauty centers, tattoo studios, pet grooming services, massage and spa centers, physical therapy centers, nutritionists, pilates and yoga studios, cycling clubs, dance schools, gyms, and other fitness-related businesses.

Yes. Dotbooker offers multi-location support, allowing businesses to manage appointments, schedules, employee assignments, and inventory across multiple locations from a centralized system.

Dotbooker includes marketing tools such as email campaigns, special deals and promotions, and a gift card feature, to help businesses engage clients, attract new customers, and promote loyalty.

Yes. Dotbooker allows businesses to customize service packages, manage class schedules, and tailor the online booking experience to their specific business needs and customer preferences.

Employee Management lets you manage employee profiles, schedules, payroll, and other HR-related tasks from a single platform, streamlining operations and enhancing efficiency.

The Wallet Functionality gives customers a secure, convenient way to store funds in their account for future transactions, simplifying payment for services and memberships.

You can browse the Marketplace within Dotbooker and select new features or integrations to add. Both free and paid options are available.

Dotbooker automates the invoicing process, generating and sending invoices for services directly to customers, and integrates with payment processing for easy payment tracking.

Yes. Customers can book appointments directly through your website, integrated with Dotbooker, for a smooth online booking experience.

Dotbooker provides reports including sales performance, customer engagement, inventory levels, and employee productivity, offering insights for business decisions.

Dotbooker supports various payment methods, including credit/debit cards, online banking, digital wallets, and cash transactions, to accommodate customer preferences.

Yes. Dotbooker connects to the payment gateway your bank already provides. Reach out and we'll confirm compatibility for your bank.

Dotbooker's payment system supports multi-currency transactions, allowing businesses to accept payments in various currencies for a localized experience for international customers.

Yes. Customers can securely save their payment information on Dotbooker for faster, more convenient future transactions, in line with security and compliance standards.

Yes. Dotbooker includes an ePOS feature for in-person transactions, integrating sales of products or services directly with inventory and reporting.

Dotbooker offers a few plan tiers. Visit our Plans & Pricing page for current details, since pricing can change over time.

Each plan includes a different set of features and support levels. Reach out to our team and we'll help you find the right plan for your business.