FAQs

General

Dotbooker is a versatile, SaaS-based reservation system designed explicitly to deal with multiple service-oriented businesses. It streamlines business operations like scheduling, customer and employee management, payments, and marketing, making it an essential tool for businesses in the wellness sector and beyond.

Dotbooker is ideal for salons, beauty centers, tattoo studios, pet grooming services, massage and spa centers, acupuncture clinics, physical therapy centers, nutritionists, mental health services, pilates and yoga studios, cycling clubs, dance schools, gyms, and all fitness-related businesses.

Yes, Dotbooker offers Multi-Location support, allowing businesses to manage appointments, schedules, employee assignments, and inventory across multiple locations from a centralized system.

Dotbooker includes various marketing tools, such as Email support, Special Deals & Promotions, and a Gift Card feature, to help businesses engage with their clients, attract new customers, and promote loyalty.

Absolutely! Dotbooker allows businesses to customize their service packages, manage class schedules, and even tailor the online booking experience to meet their specific business needs and customer preferences.

Features

Employee Management in Dotbooker allows you to manage employee profiles, schedules, payroll, and other HR-related tasks, all from a single platform, streamlining operations and enhancing efficiency.

Yes, Dotbooker's calendar is designed to allow viewing multiple employee schedules simultaneously, enabling better coordination and scheduling efficiency.

The Wallet Functionality provides a secure and convenient way for customers to store funds in their accounts for future transactions, simplifying the payment process for services and memberships.

Yes, the Multi-Location feature supports businesses operating in multiple sites, enabling centralized management of schedules, bookings, and financials across all locations.

You can browse the Marketplace within Dotbooker and select new features or integrations to add.

Yes, the Marketplace includes free and paid features, allowing you to enhance your Dotbooker system based on your specific needs and budget.

Dotbooker automates the invoicing process, generating and sending invoices for services rendered directly to customers. It also integrates with payment processing for easy payment tracking.

Dotbooker offers comprehensive scheduling tools, including class bookings, appointments, and calendar integration, ensuring businesses can manage their time efficiently.

Yes, customers can book appointments directly through your website, which is integrated with Dotbooker and offers a seamless and convenient booking experience.

Special Deals & Promotions can be easily set up within Dotbooker to attract new customers and reward loyal ones, with options to customize deals based on services, products, or time frames.

Dotbooker provides a wide range of reports, including sales performance, customer engagement, inventory levels, and employee productivity, offering valuable insights for business decision-making.

The Data Export feature allows you to export various data types for external analysis or record-keeping, including customer information, financial reports, and inventory details.

Dotbooker provides comprehensive support through various channels, including email, phone, and live chat, ensuring you can access assistance whenever needed.

Business

Yes, Dotbooker's advanced scheduling system allows you to manage multiple bookings for various beauty services simultaneously, ensuring efficient time management and maximizing client satisfaction.

Dotbooker's Special Deals & Promotions feature lets you easily create and distribute promotional offers to your clients, helping to attract new business and retain existing customers.

Dotbooker provides a 24/7 online booking platform allowing clients to schedule tattoo appointments anytime, offering convenience and improving client engagement.

Dotbooker's Employee Management and Class Scheduling features allow for easily managing multiple groomers' schedules, ensuring efficient operations and customer satisfaction.

Yes, the Notification System feature sends automated reminders to pet owners about their upcoming grooming appointments, reducing no-shows and ensuring smooth service delivery.

Dotbooker's Package Management feature lets you create custom package deals for multiple massage therapy sessions, encouraging repeat business and offering value to your clients.

Absolutely, Dotbooker allows clients to view therapist availability and book appointments with their preferred massage therapist directly through the platform.

Yes, Dotbooker supports both individual and group bookings, allowing you to maximize your spa's scheduling efficiency and client throughput.

Dotbooker enriches the overall customer experience through features like wallet functionality for seamless payments, email support, and gift card options to attract new customers.

Yes, Dotbooker's Multi-Location and Class Scheduling features allow for efficient management of multiple treatment rooms and practitioner schedules, optimizing your acupuncture clinic's operations.

Dotbooker's Customer Management feature lets you keep detailed records of client sessions, treatment notes, and progress, helping you provide personalized and effective treatments.

Yes, Dotbooker's Class Scheduling feature enables the easy setup of recurring appointments, ensuring consistent care and convenience for your physical therapy clients.

Dotbooker's Invoice Management and Multiple Payment Options ensure flexible and accurate billing for physical therapy services, accommodating various insurance and payment methods.

Dotbooker's Class Management and Scheduling features make organizing, scheduling, and managing sign-ups for group nutrition workshops easy, expanding your service offerings.

Dotbooker prioritizes data security and confidentiality, using secure encryption and compliance measures to protect client information, ensuring privacy for mental health consultations.

Yes, the platform supports the scheduling of recurring appointments, facilitating ongoing mental health support and client care continuity.

Yes, the Attendance Tracker feature allows for easy class attendance monitoring, helping you effectively manage class sizes and participant engagement.

Dotbooker's Email Campaign feature lets you send targeted promotions and class information to your client base, encouraging sign-ups and boosting participation.

Absolutely. With Dotbooker, you can manage multiple yoga class types, schedules, and instructor assignments, offering your clients variety and flexibility.

Dotbooker's ePOS Services and Inventory Management features allow you to sell and manage yoga merchandise, enhancing your business offerings.

Dotbooker's robust Class Scheduling feature enables cycling studios to efficiently manage multiple daily sessions and instructor schedules, optimizing studio usage.

Yes, the Membership feature allows for the creation of various membership options, encouraging loyalty and repeat visits from cycling enthusiasts.

Dotbooker's Event Management capabilities allow you to schedule, promote, and manage special dance events and recitals, enhancing community engagement.

Through the Class Management feature, you can categorize dance classes by level and style, ensuring clients can easily find and book the classes that match their interests and skills.

Dotbooker's Membership Management feature simplifies gym membership creation, management, and renewal, enhancing member retention and satisfaction.

While Dotbooker primarily focuses on class and appointment scheduling, its Inventory Management feature can be adapted to monitor equipment usage and manage maintenance schedules.

Features like Email Campaigns, Special Deals & Promotions, and Gamification encourage ongoing engagement and community building within the fitness sector.

Plans

Generally, three plans are available in Dotbooker: Setup Fee: $3500 /one time Starter: $199/month Ultimate: $299/month

To learn more about the Dotbooker plan, feel free to visit: https://dotbooker.com/plans-and-pricing

Features

Dotbooker supports various payment methods, including credit/debit cards, online banking, digital wallets, and cash transactions, to accommodate customer preferences.

Dotbooker allows integration with multiple payment gateways, enabling businesses to process transactions globally and accept payments from regions with specific gateway support.

Dotbooker's payment system supports multi-currency transactions, allowing businesses to accept payments in various currencies providing a localized shopping experience for international customers.

Yes, customers can securely save their payment information on Dotbooker for faster and more convenient future transactions, adhering to strict security and compliance standards.

Dotbooker supports subscription-based services by managing recurring payments, allowing businesses to offer memberships or subscription packages with automatic billing cycles.

The "Add to Account" feature allows customers to preload funds into their Dotbooker account, which can be used for future bookings or purchases, providing a seamless and cashless payment option.

Businesses can create and manage promotional codes, discounts, and special deals directly through Dotbooker, applying these offers at checkout to encourage sales and customer loyalty.

Yes, Dotbooker includes an ePOS feature for in-person transactions, allowing businesses to manage sales of products or services directly from their premises, integrating these transactions with Dotbooker's inventory and accounting systems.

Dotbooker enables creating and distributing invoices for services rendered or products sold, with customizable templates and automatic sending options to streamline the billing process.

Dotbooker provides comprehensive financial reports and analytics, giving businesses insights into sales performance, revenue, transaction histories, and more, aiding in strategic decision-making.

Try Dotbooker free for 14 days.

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